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Measure – Reduce – Offset – Remove.
Sustainability has been part of Ecoserv’s DNA since the business was founded in 1993. This goes beyond claiming we are eco-friendly, which has become a requirement in the business world. Sustainability has been part of our foundation from the very beginning, and that core DNA is now helping pave the way for new relationships.
As we examine our impact on people and planet, we consider how we can continue to thrive and navigate through a time of global challenges and influence others to join us on the journey.
The climate crisis is personal. It is about our children and their future, and unless we make radical change, they will miss out on what we have taken for granted
Ecoserv Group recognises that the climate crisis is the greatest threat facing our planet. It is abundantly clear to us that taking bold action now is the best thing we can do to contribute to a healthy future for our business, our stakeholders, and the planet as a whole.
Sustainability is not just about environmental impact; it is also about people. It is about being inclusive and diverse and considering people’s well-being. We are a small business but we truly value our people, and that is why we invest in so many benefits to support our staff.
Within wider corporate social responsibility, we would also like to disrupt the marketplace and increase the living wage. And as Ecoserv grows we will continue to invest in our people.
Looking to the future, by 2030 we would like to become the largest sustainable facilities service provider in the UK. We would like to live up to the commitment we are making, to growth and sustainability, and ensure we make an impact.
ISO accreditations 9000, 14000 and 18000
Early adopter of Innuscience eco-friendly cleaning products
Established a partnership with Numatic, which provided Ecoserv with sustainable and eco-friendly equipment
Began working with customers to improve waste streams and encourage recycling
Early adopters of pulse mop and microfibre technology, which both improve efficiency and water usage
Mileage trackers introduced into fleet, alongside driver awareness courses to help monitor and reduce emissions
ISO accreditation for both information and energy management
Paperless office initiative introduced, including investment into Microsoft Teams and remote working
Jean-Henri and Henry Beukes lead management buyout
Introduced ‘train travel first’ policy for business travel
Begin exploration into electric vehicle fleet
Achieved ISO accreditation for risk management
Moved to Howbery Park site, chosen for its solar powered energy and zero landfill policy
Acquisition of Regency Cleaning
Launched a partnership with our product supplier to implement minimum price target for deliveries
Shareholders and directors changed to electric vehicles and began investing in a hybrid fleet
Acquisition of JPM and Cooltech Environmental Engineering
Carbon management plan with RSK to benchmark emissions
At Ecoserv, we know that any good strategy starts with an awareness of the current landscape. How can you set a target if you don’t have a benchmark to work from? That’s why we commissioned RSK to assess our GHG emissions, and provide us with a Carbon Management Plan to help us develop possible ways to manage and reduce them.
View a full breakdown of our 2020 emissions by source, as well as more detail about our plans and current performance in our 2021 Group Sustainability Report – in short, however, Ecoserv Group has strategies for each element of our overall sustainability pillar, including:
We chose Howberry because of their genuine dedication to the environment.
We are committed to fully electric vehicles in support of government’s 2030 target.
Our rigorous auditing process involves a sustainability assessment of potential suppliers.
We only use products that are effective, planet- conscious and cruelty-free.
Ecoserv works to optimise energy efficiency, reduce consumption, and minimise waste.
Ecoserv is committed to making a positive impact on our community, and a workplace of connectedness, community, and collaboration where our colleagues can thrive. Equality and accessibility are the bedrock of future environmental regeneration, so our social impact is a key pillar in our journey towards greater sustainability.
We base our objectives and activities on five core commitments:
Read more about Training and Support, Culture, Covid-19 Response, Charity Partnerships, Governance and the work of our Dedicated Sustainability Department
Taking care of our planet works hand in hand with taking care of our people, we create a positive impact on our staff and local communities.
Ecoserv Group’s 6 ISOs demonstrate our commitment to quality and robust management systems.
We achieve our accreditations to protect our people and align with our customers. 2022 targets more sustainability accreditations with ambitious goals for BCorp and SFMI
Ecoserv Group strives to deliver the very best services and advice – awards are the happy by-product of that commitment.
On behalf of Mabel Prichard School, we would like to thank [Ecoserv Group] for your prompt and professional approach to rectifying the huge inconveniences and lack of service your predecessor has left.Your professional and competent approach to our complaint has been exceptional and you have managed to resolve this matter in exceptional time, with a positive 'can do' and 'no problem' demeanour.Many thanks and kind regards.
The Ecoserv Group team are very, very professional. Their quote wasn't the cheapest, but it was match for what we needed and we’ve been happy with their service since. Ecoserv Group does what they say they are going to do. And that's a big thing these days. They have done (every time since they've been here) what they say they are going to do.
What really appealed about Ecoserv Group was their local service partner, with a great management structure. Matthew Hanger, Regional Director, manages the contract, along with a day-to-day supervisor, and then there is one day-time cleaner and three night-time cleaners. That’s been great for us.
We have been working with Paul and the Ecoserv team in Kent for 3 years. The mobilisation of the contract was a very smooth process and we saw an immediate improvement in cleaning standards across the premises. The cleaning team were issued with Ecoserv uniforms and trained in the Ecoserv way, ensuring consistency and professionalism.
I think all the cleaning team have been continuing to do an excellent job throughout this difficult time. The B12 ladies in particular, thorough and always with a smile on their face, they are a joy to have in the building.
I have also had positive comments about other cleaners
around site, and nothing negative whatsoever. I see them all
the time when I am out and about on site, working hard and
taking their job seriously.
Keep up the great work
Ecoserv Group lives up to what they promise. If we ever have anything we want to address, it’s always addressed quickly. If we want any sort of special cleaning then they accommodate that at times that are suitable for us.
I went into School early this morning to do a cleaning audit before general opening and was so pleased with what your team is achieving there and I know that Sophie is too.
Top marks! Thank you very much - I really appreciate you getting involved, especially given the extremely short notice.
Just a quick email to say thank you for the recent deep clean carried out at Heybridge. All your staff have been very professional and I am very pleased with the service and results.
I would like to take this opportunity to say how pleased we are with, Vida our regular cleaner, praise where praise is due! She has been our regular cleaner for many years and I would certainly recommend her to any business looking for cleaning services in the market place. Always polite, she always completes a thorough job every time. Thank you!
The professionalism and price were the key factors when choosing to work with Ecoserv Group
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